Privacy Policy

Last Updated

This Privacy Policy explains how Xpektor Tech AB (“we”, “us”, or “the company”) collects, uses, protects, and manages your personal data in accordance with applicable laws, including the EU General Data Protection Regulation (GDPR).

The Xpektor Service

Xpektor complements existing business systems by enabling real-time access to both recorded and unrecorded data, including personal data. These processing activities are largely controlled by our customers, for purposes they define within their organizations and through the data they choose to collect.

When you are invited to share your information with the Xpektor platform by one of our customers, we act as a data processor and process such information according to their specific instructions and not for our own purposes. You can see this because their organization name appears at the top of the service.

This processing is governed by a Data Processing Agreement between Xpektor and the respective organization that has purchased our service, in accordance with the requirements of the EU General Data Protection Regulation (GDPR).

If you have questions regarding the processing of data collected through our platform on behalf of one of our customers, please contact that organization directly.

When you purchase the service directly from Xpektor, you can read below about how we process your personal data.

1. Data We Collect

We collect different types of personal data to provide and improve our services. The types of data we may collect include:

  • Contact information such as name, address, email address, and phone number

  • Identification information such as personal identity numbers or company registration numbers

  • Financial information such as payment details

  • Technical information such as IP address, browser type, and device information

  • User information such as login details and user preferences

2. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • To perform a contract or take steps at your request before entering into a contract

  • To comply with legal obligations

  • With your consent, where required by law

  • To pursue our legitimate interests, such as improving and marketing our services

  1. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and maintain our services

  • To communicate with you regarding inquiries, purchases, or support requests

  • To customize and improve our services and develop new features

  • To send relevant information, offers, or marketing, based on your consent or our legitimate interests

4. Sharing of Data

We only share your personal data with third parties when necessary to provide our services or when required by law.

We ensure that such third parties implement appropriate security measures to protect your data.

5. Data Protection

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or loss.

6. Your Rights

You have the right to request:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your personal data

You also have the right to:

  • Object to certain processing activities

  • Request restriction of processing

To exercise your rights, please contact us using the contact information below.

7. Changes to this Privacy Policy

We may update this Privacy Policy and will notify you of any significant changes. The latest update date is indicated at the top of this policy.

8. Contact

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

Xpektor Tech AB
Address: Hvitfeldtsplatsen 7
SE-411 20 Gothenburg
Sweden

Phone: +46 769 424 744
Email: [email protected]